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While information is the cornerstone of our ability to provide exceptional service, our most important asset is our customer's trust. We recognize the importance of maintaining confidentiality of your personal financial information. To affirm our continuing commitment to the proper use of customer information, we have set forth the following privacy statements.
INFORMATION WE COLLECT:
We collect, retain and use information about you only where we reasonably believe that it will administer our products, services, and other opportunities to you. We collect information from the following sources:
- Information you provide to us on applications and on loan and account forms, such as your name, address, social security number, credit history and other financial information.
- Information about your transactions and account experience with us, such as your account activity and balance, payment history, and credit or debit card purchase information.
- Information from credit reporting agencies, such as information relating to your creditworthiness or credit history.
- Information from outside sources regarding their employment, credit or other relationship with you or verifying representations made by you, such as employment history, loan or credit card balances or your property insurance coverage.
USES OF SHARED INFORMATION:
People's Bank of Commerce does not disclose customer information to any affiliated third parties nor does it have any joint marketing agreements with other financial institutions. In order to provide financial services to you, we share certain information about you with third party service providers only to the extent necessary to service your account and as allowed by law. We do not sell personal information to a third party for the purpose of solicitation or any other use.
ACCURACY OF INFORMATION:
Every effort is made to ensure our records of your information are complete and accurate. We have procedures for timely correction of inaccurate information after we become aware of the inaccuracy. If you believe that our records are inaccurate, please notify us by calling the number listed on our account statement.
SAFEGUARDING CUSTOMER INFORMATION:
People's Bank of Commerce limits access to your personal information to only those employees with a business reason for accessing such information. We believe in educating our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities. We take the security of information very seriously and have established security standards and procedures to prevent unauthorized access to customer information. People's Bank of Commerce maintains physical, electronic and procedural safeguards that comply with federal standards to guard personal information.
KEEPING CURRENT WITH OUR PRIVACY POLICY:
People's Bank of Commerce will provide notice of our Privacy Policy annually, as long as you maintain an ongoing relationship with us. This policy may change from time to time, but you can always review our current policy at www.peoplesbankofcommerce.com, or contact us for a copy at 541-776-5350.
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